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New ConnectedDock App for TruckMate TMS from TMW Enables Fleets to Minimize Shipping Errors, Reduce Lost Revenue

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Tuesday September, 27 2016

User-friendly Android app tightly integrates dock and back-office operations, designed to meet demands of fast-paced work environment

NASHVILLE, TN – September 27, 2016 — ConnectedDock™, a new, highly intuitive, user-friendly Android app that enables fleets to streamline dock operations, minimize shipping errors and reduce lost revenue associated with incorrect weights, dimensions and OS&D, is now available for users of the TruckMate® TMS solution from TMW Systems. The app, which dramatically improves on existing mobile solutions for the dock environment, was introduced during the inaugural PeopleNet® and TMW in.sight User Conference // Expo in Nashville.

Designed for use with the new generation of affordable commercial-grade, Android-based handheld scanners, the ConnectedDock app can streamline several key processes – unloading, data collection, loading, through trips/partial unloads, freight receiving and OS&D documentation – performed by dock employees. Unlike conventional solutions, the app features advanced logic and an enhanced user interface ideally suited to the extreme pace of the dock environment.

“Even with the most dedicated and efficient employees, this environment lends itself to costly inefficiencies, misdirected freight and the loss of revenue associated with rating errors,” said David Wangler, president of TMW Systems. “ConnectedDock helps optimize dock operations, increase employee satisfaction and capture new revenue through powerful automation features and seamless integration with the TruckMate platform.”

By accelerating and automating data collection, ConnectedDock enables users to more frequently re-weigh and re-dimension shipments and prompt billing adjustments in the back office. Carriers can establish rules to require or skip re-weighs/re-dimensions on specific customers’ shipments, by type of freight and/or other criteria. The app also dramatically reduces the time needed to document overs, shorts and damaged shipments, and includes an integrated camera to associate images and related data with the appropriate freight bill.

ConnectedDock helps minimize cases of misdirected freight by issuing an error message when the user tries to load the wrong trailer. A timesaving “predictive cross-docking” capability automatically directs the worker to the appropriate destination dock when he or she unloads each shipment. The app also offers an innovative “Quick Unload” feature that allows the user to scan, unload and hold freight at the dock to quickly free up a door for an incoming load. The held freight can then be validated and moved to the appropriate locations when time permits.

“We initially pushed for our use of this cross-dock application because we know it reduces misdirects and allows for better control and visibility of the freight as we move it through our system,” said Ralston Armour, executive vice president and chief information officer, Armour Transportation Services, Moncton, New Brunswick, Canada. “We always had great tools to monitor freight when it was on a truck, but we wanted an application to better track its movement through the entire life cycle of the freight.”

Fleet managers also can use the new app to aggregate and analyze performance data and identify opportunities to further improve efficiency and reduce costs.

The app’s intuitive user interface helps minimize employee training time “because it is consistent with the experience many employees already enjoy with their smart phones,” Wangler added. “As a result, they are far more likely to leverage the app’s full functionality to increase efficiency and improve bottom-line performance.”

To learn more about the ConnectedDock app for TruckMate, please contact your TMW representative or call (800) 401-6682.

About TMW Systems

TMW is a leading transportation software provider to commercial and private fleets, brokerage and 3PL organizations. Founded in 1983, TMW has focused on providing enterprise software to the transportation industry, including asset-based and non-asset-based operations as well as heavy-duty vehicle service centers. With offices in Cleveland, Dallas, Indianapolis, Nashville, Oklahoma City, Raleigh, and Vancouver, the company serves over 2,000 customers, including many of the largest, most sophisticated and complex transportation service companies in North America. TMW is a Trimble Brand (NASDAQ: TRMB) and part of the international Transportation and Logistics Division.

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